Frequently Asked Questions

What do you charge?
My rates are:

  • $160.00 for a 53-60 minute counseling session (CPT Code 90837),
  • $175.00 for an hour of clinical supervision (for individuals; $225 for agencies)
  • $800.00 for psychological testing (please contact me for more details).

What type of payment do you accept?

Cash, checks or credit cards are accepted, with payment due at the time of service.

Do you accept insurance?
By far, the question clients ask most is whether or not I 'take insurance'.  I will briefly answer the insurance question below.  I also urge you to look at the document  Out of Network Insurance Details' on the 'Contact' page for more information.  

For  most insurance companies I am considered an out of network provider.   This typically means you have a deductible to meet (which varies by  plan) and then you will be reimbursed for 80% of your investment.  If  your employer offers a Flexible Savings Account (FSA) or Health Savings  Account (HSA) you are also eligible to receive reimbursement (at a  pre-tax rate) of 100% for up to 20 sessions.

All  that is required to receive reimbursement is a bill from me (called a  Superbill) with the necessary details which you will receive at the end  of each session. This method works well for a majority of clients and is often less expensive for clients in the long run rather than trying to deal with insurance companies.  This method also allows me to provide a high standard of care for a maximum number of clients.

The first thing to do is contact your insurance company to learn:

  • Do you have out of network coverage for mental health benefits?
  • What is your deductible amount?
  • What is your reimbursement rate?
  • How many sessions per calendar year does your plan cover?
  • Is there a limit on how much your provider will pay per session?
  • Is approval from your primary care physician required?

I  realize financial considerations are a major component when choosing a  counselor and am happy to answer any specific questions you have at any  time.

Where are you located?
The  office is located at 95 Allens Creek Road, please see the map (on the  'contact' page) for further details.  This site is centrally located for  those within the Rochester area.  The building is easily accessed off  I-590 and is less than one mile from Pittsford Plaza.  There is ample  parking, with safety precautions present for those leaving after dark. 

What are your office hours?
Regular hours are as follows:
Monday & Tuesday: 11am - 6pm

Wednesday: 10am - 5pm

Thursday: 8am - 2pm

Other times may be available upon request.

What is your cancellation policy?
If  you do not show up for your scheduled therapy appointment, and have not  notified me at least 24 hours in advance, you will be required to pay  the full cost of the session, as that hour was reserved for you.  Exceptions to this include weather and some illnesses – I try to be very  fair with this policy because my clients are typically very fair with  me.

Why do people seek counseling?
Most  people seek counseling because they recognize that they need some help  in being able to face a certain challenge - or they find themselves  stuck in a particular dilemma.  The counseling process is designed to  help individuals resolve their problems with some assistance.  The  process involves your active involvement as well as personal efforts to  understand your thoughts, feelings & behaviors. 

What can I expect in a counseling session?
During  sessions you are expected to talk about the primary concerns and issues  in your life. A session lasts 50 minutes, but some people request  longer sessions.  Usually weekly sessions are best. Some people who are  in crisis or extreme distress need more than one session per week, at  least until the crisis passes. During the time between sessions it is  beneficial to think about and process what was discussed. At times, you  may be asked to take certain actions outside of the counseling sessions,  such as reading a relevant book or keeping records. For counseling to  'work', you must be an active participant, both in and outside of the  counseling sessions.

What can I expect from working with a counselor?
There  are both benefits & risks associated with counseling.  In addition  to symptom reduction, potential benefits of psychotherapy include the  improved ability to identify problematic areas, evaluate reasonable  options & take action in an honest manner.  You may also learn  important things about yourself, acquire helpful life management skills  & integrate past & present learning toward higher functioning.

Risks  of the process, however, might include experiencing uncomfortable  levels of feelings like sadness, guilt, anxiety, anger, frustration, or  having difficulties with other people.  Some changes may lead to what  seems to be worsening circumstances or even losses (for example,  counseling will not necessarily keep a marriage or dating relationship  intact).  While it is expected that counseling will be helpful, there is  no guarantee of any specific outcome; therefore, it is vital that you  discuss any questions or concerns about the treatment process with me  during the counseling process.

What if I’m not satisfied with the counseling I receive?
Your  work in counseling will be rendered in a competent manner, consistent  with accepted ethical standards.  While it is impossible to guarantee  specific results regarding your counseling goals, we will work together  to achieve the best possible results for you.  If, however, at any time  you are dissatisfied with the services, please let me know and I will  make every effort to resolve your concerns.  Should we be unable to  resolve the matter, I may help you find a therapist more suitable to  your needs in the Rochester, NY area or request to use your work/school  Employee Assistance program, if available.

Is counseling confidential?
In  general, the law protects the confidentiality of all communications  between a client and a psychotherapist. Information is not disclosed  without written permission. However, there are exceptions to this rule.   Exceptions include, but are not limited to:

  • If  a child, elderly person or disabled person is being abused.  If this  occurred I would be required to file a report with the appropriate state  agency.
  • If  an individual in counseling is threatening serious bodily harm to  another person.  If this occurred I would be required to notify the  potential victim or contact the police department.
  • If  an individual in counseling threatened to harm him or herself.  If this  occurred I would be obligated to seek hospitalization or to contact a  family member or another individual who could provide protection.
  • Finally, a court order might require me to release information contained in records or require me to testify in a court hearing.

If you have other questions that are not answered on this page

please contact me and I'll do my best to answer them.